SHIPPING & HANDLING


Fress Shipping Over $99

Hairbes provides free shipping services for orders over $99 (exclude customs duties or remote places).

 

Processing Time

It takes 2 weeks for production after your payment has been processed, a tracking number will be provided to you by email after that.

 

Expedited Shipping

We usually ship by DHL, FedEx, UPS with expedited shipping depending on your location; Shipping time is 3 - 5 business days.

 

Flat Rate Shipping

Orders delivered to PO. Box, Military base(APO, FPO), US Territories (Guam, Northern Mariana Island) will be shipped by USPS.  Shipping time is 7-14 business days.

 

Customs &Taxes

Orders shipped to countries out of United States may be subject to duties and taxes that are levied when your parcel arrives in your country. Hairbes is NOT responsible for any duties and taxes. Please contact the local customs office at your side for more information regarding custom policies.

Sign for Delivery

It is strongly recommended for you to Sign For Delivery. We ship to the correct address you left for your order but we won't be responsible for the lost if you authorize the express company to leave your parcel in front of your door or in your courtyard.

 

Multiple Items

Orders including more than one item may be shipped out separately and arrive on different days. We will inform the tracking number to you by email respectively.

 

Tracking Number 

We send tracking number by email within 24-48 hours after your order is shipped out. 

 

What is item processing time?
After your order has been received, every item will undergo strict quality control in order to ensure the product's quality. Please note that different items are subject to different processing times. 

Please Note:

Total Delivery Time = Processing Time + Shipping Time

Annual Chinese Public Holidays: Chinese Lunar New Year (usually in February), Labor Day (1st May every year), Chinese National Day (1st October every year). Please note that all delivery times will be affected during these times of year as the service from all our suppliers and logistics operators will be disrupted. There is often a delay of 3-4 days and sometimes even longer. We sincerely apologize for any delays caused during these periods and kindly ask our customers to be patient.